Need Help? We’re Just a Message Away
At GoldenCrownWigs, your satisfaction is our priority. Whether you need assistance with your order, have a question about product care, or want to schedule a consultation, we’re here to provide the best customer service possible.
How to Reach Us?
We’re here to help — choose your preferred way to reach us:
Customer Service Hours
Our customer service team is based in China Standard Time (CST, UTC+8).
We reply to all messages and emails during the following hours:
Monday – Friday, 8:30 AM – 5:30 PM (CST)
To make it easier for our international clients, here’s what that means in your local time:
-
United States
Sunday – Thursday, 7:30 PM – 4:30 AM (ET)
Sunday – Thursday, 4:30 PM – 1:30 AM (PT)
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Central Europe
UTC +1
Monday – Friday, 1:30 AM – 10:30 AM (CET) -
United Kingdom
UTC +0
Monday – Friday, 12:30 AM – 9:30 AM (GMT)
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Middle East
UTC +4
Monday – Friday, 4:30 AM – 1:30 PM (GST)
Have Questions About Your Order?
Check out our FAQs for quick answers to common questions, or feel free to contact us directly.





